Xiaomi SU7 Refund Process and Timeframe Explained
Q: How to process a refund and what is the timeframe?
A: Refunds are processed immediately if requested before order lock-in; deposits become non-refundable after order lock-in.
Q: How to process a refund and what is the timeframe?
A: Refunds are processed immediately if requested before order lock-in; deposits become non-refundable after order lock-in.
When can I see the real – life new SU7 in my city? For the new – generation Xiaomi SU7 in Capri Blue, starting from February 25, the second batch of real – life vehicles will enter the stores, covering seven cities: Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Chengdu, and Wuhan. For the stores in other…
Q: Xiaomi SU7 received the “Product Appeal Index” award from J.D. Power today. What is this award? A: Xiaomi SU7 has been honored with an award released by J.D. Power | Jundi – ranked first in the large pure electric segment of the 2025 China New Energy Vehicle Product Appeal Study (NEV-APEAL). The core value…
Q: Will Xiaomi SU7 alloy car model and Xiaomi Life stainless steel mug be restocked? A: The first batch of alloy car models and stainless steel mugs were extremely popular. We are urgently increasing production capacity and have restocked them tonight at 8 PM in the Xiaomi Auto APP store. Due to extensive handmade production…
Q: Will there be roadshow plans for cities without physical stores to let more people see Xiaomi SU7? A: Currently in the initial sales period, we’re focusing on providing quality service in first-tier sales cities due to overwhelming customer demand. Post-launch, roadshow plans for other regions will be arranged based on market conditions.
How does the new‑generation SU7 realize active reminders to switch to Slippery Mode? The entire new‑generation SU7 lineup has been upgraded with a more stable Slippery Mode, featuring smoother power output and more balanced power distribution to improve driving stability on slippery road surfaces. At the same time, the new‑generation SU7 collects images and audio…
Q: What should I do if I’ve paid in full but haven’t received a clear delivery timeline from the delivery staff? A: The delivery team will proactively contact customers to schedule pickup once vehicles arrive at dealerships. You can monitor the delivery progress anytime through the Xiaomi Auto App’s tracking system.