Q: Can the “Highway Pilot” feature be used on all national highways/express roads in delivered models? A: The production version’s “Highway Pilot” function is available on highways and urban express roads nationwide, but temporary unavailability may occur in specific sections due to road maintenance or construction. Actual performance may vary based on real-world vehicle conditions.
Q: Does buying a car include free points, and how can I earn points faster? A: Xiaomi SU7 currently does not offer points with purchases. However, users who paid deposits before April 30, 24:00 received time-limited benefits worth up to ¥22,000 and lifetime access to smart driving features (valued at ¥26,000). Future updates on points…
Q: Can additional long-term or lifetime warranty be purchased beyond the current coverage? A: Xiaomi SU7’s warranty policy is publicly available on the official website with no current updates. Extended warranty service products are being researched and developed based on user demand, with updates to be announced via Xiaomi Auto’s official channels.
Q: Can temporary license plates be processed directly at every delivery center? A: Delivery centers provide temporary license plate services, but some locations may require visits to nearby registration offices due to geographical constraints.
Q: How to process a refund and what is the timeframe? A: Refunds are processed immediately if requested before order lock-in; deposits become non-refundable after order lock-in.
Q: Are there any additional handling fees for applying for car purchase financial services? A: Xiaomi Auto Financial Services does not charge any installment handling fees.
