Xiaomi SU7 Refund Process and Timeframe Explained
Q: How to process a refund and what is the timeframe?
A: Refunds are processed immediately if requested before order lock-in; deposits become non-refundable after order lock-in.
Q: How to process a refund and what is the timeframe?
A: Refunds are processed immediately if requested before order lock-in; deposits become non-refundable after order lock-in.
Q: What is the design life of Xiaomi SU7 battery in years or kilometers? A: The design life of Xiaomi SU7 battery is 15 years or 300,000 kilometers. Therefore, under normal usage conditions, you do not need to worry about the battery’s lifespan. In the vehicle user manual, we have detailed the relevant aspects of…
Q: How much does Xiaomi SU7’s preferential service package cost, and where can it be purchased? A: The Xiaomi SU7 preferential service package will be officially available for purchase in June. Owners can order it through the mobile app’s mall. This service package aims to provide users with cost-effective service benefits and enhanced experiences. Please…
Q: Is there any difference between the standard version’s highway pilot and the lidar version’s highway pilot? A: Xiaomi’s autonomous driving is divided into Xiaomi Pilot Pro and Xiaomi Pilot Max. The Pro version uses a pure vision solution, while the Max version includes lidar. Both versions support nationwide highway pilot functionality, which will be…
Q: When will Xiaomi SU7 car models, stainless steel mugs, and other Xiaomi Life accessories be restocked? A: Thank you for your love of our ecosystem products. Current orders are extremely high, and we have urgently boosted factory production capacity. New batches of products are already on the way. Please stay tuned to the Xiaomi…
Q: What payment methods does Xiaomi Auto support? A: For deposits, payment can be made via: WeChat Pay on the Xiaomi Auto WeChat Mini ProgramWeChat Pay/Alipay/Mi Pay/UnionPay in the Xiaomi Auto App. For final payments: In-app payment through Xiaomi Auto App (supports Alipay/WeChat Pay/Mi Pay/UnionPay)On-site credit/debit card or QR code payments at delivery centers. Additional…
Q: Can I pay the remaining balance in full after choosing installment plans when purchasing the car? A: If you selected installment payment during order confirmation and wish to switch to full payment, you can notify the delivery specialist during your initial contact with them.