Xiaomi SU7 Test Drive Seat Stains: Causes and Warranty Coverage Explained
Q: Recently, there were online reports about stained seats in test drive vehicles. What caused this?
A: During the current peak test drive period with unexpectedly high visitor traffic, some stores receive nearly 10,000 daily visits. The frequent and intense test ride sessions make it difficult to confirm whether seat surface damage resulted from hard object scratches or improper handling. Additionally, the usage intensity per test-drive vehicle far exceeds normal scenarios. Xiaomi is enhancing store service capabilities and improving test-drive vehicle cleaning/maintenance protocols.
Importantly, Xiaomi SU7 seats are covered under the full vehicle warranty (details in the user manual’s warranty section), ensuring user confidence in product quality.