Xiaomi SU7 Maintenance: Service Center Options & Booking Methods

Q: Can vehicle maintenance only be done at city delivery centers?


A: In 2024, Xiaomi Auto is establishing approximately 130 authorized service centers across 60-80 cities. Users can initiate maintenance requests through three channels:

APP-based scheduling system
Dedicated service consultant chat groups in the APP
24/7 hotline (400-xxx-xxxx)
The digital service platform automatically assigns the most efficient service center based on real-time location and operational capacity. Physical service centers (some co-located with delivery centers) are visible via in-app maps, allowing direct walk-in visits for repairs or routine maintenance. This dual-channel system ensures accessibility for both scheduled appointments and urgent service needs.

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