Q: Is there a force restart operation for the central control screen on Xiaomi SU7?
A: If the vehicle system experiences an exception, you can simultaneously press the scroll wheels on both sides of the steering wheel for 10 seconds to restart. Please ensure the vehicle is in a safe environment for this operation.
Q: Will there be roadshow plans for cities without physical stores to let more people see Xiaomi SU7? A: Currently in the initial sales period, we’re focusing on providing quality service in first-tier sales cities due to overwhelming customer demand. Post-launch, roadshow plans for other regions will be arranged based on market conditions.
Q: Which charging piles does Xiaomi SU7 support, and is it compatible with all brands of home charging piles? A: For third-party public charging piles, Xiaomi SU7 has tested over 2,000 models from 148 brands (totaling 18,900 units) with three independent verification agencies, achieving over 99% charging compatibility—the highest in the industry among publicly disclosed…
Q: How many kilometers can the Xiaomi SU7 drive after the displayed range drops to zero? A: When the Xiaomi SU7’s displayed range reaches zero, it retains a reserve mileage that varies depending on real-time temperature and road conditions. This emergency reserve is strictly designed for critical scenarios (e.g., emergency escape) and is not recommended…
Q: Will Xiaomi SU7 alloy car model and Xiaomi Life stainless steel mug be restocked? A: The first batch of alloy car models and stainless steel mugs were extremely popular. We are urgently increasing production capacity and have restocked them tonight at 8 PM in the Xiaomi Auto APP store. Due to extensive handmade production…
Q:Can the Xiaomi SU7 wade through water on rainy days, and what is the depth limit? A:The Xiaomi SU7 has a maximum wading depth of 350mm under half-load conditions (150kg passengers + 30kg luggage). If this depth is accidentally exceeded, it is recommended to immediately contact after-sales service for a vehicle status check. 350mm corresponds…
Q: Why did the car’s built-in network disconnect after three days? Is there something that needs to be done in advance? A: According to the relevant regulations of the Ministry of Industry and Information Technology, the SIM card for the car network must undergo real-name authentication. If the authentication is not completed within three days…
