Xiaomi SU7 CarIoT Device Support & Self-Installation Guide

Q: Current data shows some Xiaomi SU7 orders were canceled. Does this mean faster delivery? A: We sincerely apologize as we are currently experiencing overwhelming orders with continuous daily lock-ins. Your delivery schedule will be prioritized based on final lock-in timing. If you’ve locked your configuration, earlier delivery may occur when customers with identical configurations…

Q: How many phone apps can be pinned to the car’s infotainment screen? A: The current system version supports pinning one phone app to the car’s screen. When pinning a second app, the first one will be replaced. After pinning, the phone app functions like a native car app. This feature essentially creates a “secondary…

Q: Can I change the delivery address after purchasing Xiaomi SU7? A: When our delivery team contacts you for the first time, you can proactively inform them of your preferred delivery address, and we will make every effort to accommodate the request.

Q: Can I still receive the car purchase benefits package if I place an order after April 30? A: The current purchase benefits package is exclusively available to users who placed confirmed orders before April 30. For purchase benefits after April 30, please refer to subsequent official announcements.

Q: Can temporary license plates be processed directly at every delivery center? A: Delivery centers provide temporary license plate services, but some locations may require visits to nearby registration offices due to geographical constraints.

Q: Some users have reported encountering situations where the charging gun cannot be pulled out at Tesla charging stations. What is the reason for this? A: Recently, some users have experienced the inability to unlock the charging gun normally after charging the Xiaomi SU7 using a Tesla AC home charging station. We have contacted the…