Q: Will Xiaomi SU7 alloy car model and Xiaomi Life stainless steel mug be restocked?
A: The first batch of alloy car models and stainless steel mugs were extremely popular. We are urgently increasing production capacity and have restocked them tonight at 8 PM in the Xiaomi Auto APP store. Due to extensive handmade production processes for the alloy car models, this restock has limited quantities available. We appreciate your understanding.
Q: How many phone apps can be pinned to the car’s infotainment screen? A: The current system version supports pinning one phone app to the car’s screen. When pinning a second app, the first one will be replaced. After pinning, the phone app functions like a native car app. This feature essentially creates a “secondary…
Q: When will the second batch of delivery centers be announced? A: Based on fan feedback data from 20 candidate cities and store network planning, we have selected 10 cities for new sales and service centers: Jinan (Shandong), Changzhou (Jiangsu), Nantong (Jiangsu), Jinhua (Zhejiang), Nanning (Guangxi), Changchun (Jilin), Guiyang (Guizhou), Zhuhai (Guangdong), Quanzhou (Fujian), and…
Q: Does buying a car include free points, and how can I earn points faster? A: Xiaomi SU7 currently does not offer points with purchases. However, users who paid deposits before April 30, 24:00 received time-limited benefits worth up to ¥22,000 and lifetime access to smart driving features (valued at ¥26,000). Future updates on points…
Q: Is there a quick door-to-door repair service for damaged interior components (steering wheel, seat cushions)? A: Xiaomi Auto offers mobile door-to-door services to address users’ needs for basic vehicle maintenance, incidental fault diagnosis, and minor repairs (tire patching/replacement, door handles, and select interior component repairs/replacement). Users can submit service requests via the dedicated service…
Q: Can additional long-term or lifetime warranty be purchased beyond the current coverage? A: Xiaomi SU7’s warranty policy is publicly available on the official website with no current updates. Extended warranty service products are being researched and developed based on user demand, with updates to be announced via Xiaomi Auto’s official channels.
Q: Is there a difference in the quantity and models of smart home devices controllable via car system versus mobile Mi Home? A: Yes. The mobile “Mi Home APP” functions as a full-scale control hub, managing all smart devices linked to your account. The car-mounted Mi Home system operates as a non-full-scale control hub, prioritizing…
