Xiaomi Auto answers netizens’ questions: The delivery consultant informed me that my new car has suffered minor damages during transportation. Will this have an impact on the vehicle’s warranty/rights and interests?
Q: The delivery consultant informed me that my new car has suffered minor damages during transportation. Will this have an impact on the vehicle’s warranty/rights and interests?
A: There is no impact. The warranty and rights and interests of your beloved car will not be affected in any way. Moreover, we will fully respect the users’ right to know. Before the vehicle is delivered, we will inform the users of the detailed vehicle condition information and provide corresponding solutions according to the vehicle condition.