Q: Some users have reported encountering situations where the charging gun cannot be pulled out at Tesla charging stations. What is the reason for this? A: Recently, some users have experienced the inability to unlock the charging gun normally after charging the Xiaomi SU7 using a Tesla AC home charging station. We have contacted the…

Q: Does Xiaomi SU7 have a weight limit for the front trunk? A: To ensure reasonable load distribution and driving experience, it is not recommended to load items exceeding 20kg in the front trunk.

Q: What is the design life of Xiaomi SU7 battery in years or kilometers? A: The design life of Xiaomi SU7 battery is 15 years or 300,000 kilometers. Therefore, under normal usage conditions, you do not need to worry about the battery’s lifespan. In the vehicle user manual, we have detailed the relevant aspects of…

Q: Should the ternary lithium battery of the Max version be fully charged every time, and will it affect its lifespan? A: The ternary lithium battery of Xiaomi SU7 Max is designed and warranted for full charging every time, so battery lifespan is not a concern even with regular full charges. Material-wise, the optimal charge…

Q: How to quickly understand the differences between Xiaomi SU7’s three versions and make a choice? A:Xiaomi SU7 Standard is the “RWD Long-range Smart Driving Edition” with 700km CLTC range, 0-100km/h acceleration in 5.28s, supporting highway navigation assistance. Xiaomi SU7 Pro is the “RWD Ultra-long-range Advanced Smart Driving Edition” with 830km CLTC range, 0-100km/h acceleration…

Q: How many interior modes are set in Xiaomi SU7? A: In addition to rich driving modes and corresponding customization capabilities, Xiaomi SU7 offers functional setting combinations for various special scenarios. These include car wash mode, towing mode, tire change mode, wiper maintenance mode, and more. Additionally, there are modes like ‘one-touch privacy’ mode to…