Q: How to use and redeem points in Xiaomi Car APP Rewards Mall? A: You can use points to deduct part of the payment when purchasing products in the “Mall” section of the Xiaomi Car APP. Eligible products are subject to system display. The redemption ratio is 10:1 (10 points deduct 1 RMB). If the…
Q: Can I pay the remaining balance in full after choosing installment plans when purchasing the car? A: If you selected installment payment during order confirmation and wish to switch to full payment, you can notify the delivery specialist during your initial contact with them.
Q: Are there more loan options like 50-50 or 0 down payment for Xiaomi SU7? A: Currently, we do not offer 50-50 or 0 down payment policies. However, we provide mainstream equal installment repayment plans with a minimum 15% down payment, up to 60-month terms, and a limited-time annual fee rate of 2.5%. For example,…
Q: Why can’t I experience Xiaomi’s smart driving features during store test drives? A: Due to overwhelming test drive demand exceeding expectations, each session is currently limited to 15 minutes. This time constraint requires us to temporarily exclude smart driving demonstrations from standard trial procedures. Customers particularly interested in smart driving features may schedule special…
Q: Is there a plan for door-to-door test drives? Which cities will be included? A: Currently, we only support in-store test drive bookings. Door-to-door test drives are under planning. Due to current orders and test drive bookings far exceeding expectations, and limited test drive vehicles/staff resources, we temporarily cannot offer door-to-door services to ensure efficient…
Q: Can I change the delivery address after purchasing Xiaomi SU7? A: When our delivery team contacts you for the first time, you can proactively inform them of your preferred delivery address, and we will make every effort to accommodate the request.
