Q: How long is the air spring warranty? A: The air spring is covered under a warranty of 60 months or 100,000 kilometers (whichever comes first). This is part of Xiaomi’s整车 warranty policy (excluding wear-and-tear components), which also includes other suspension system parts like control arms and linkages. Detailed terms can be found on Xiaomi…
Q: When will the second batch of delivery centers be announced? A: Based on fan feedback data from 20 candidate cities and store network planning, we have selected 10 cities for new sales and service centers: Jinan (Shandong), Changzhou (Jiangsu), Nantong (Jiangsu), Jinhua (Zhejiang), Nanning (Guangxi), Changchun (Jilin), Guiyang (Guizhou), Zhuhai (Guangdong), Quanzhou (Fujian), and…
Q: Can I still receive the car purchase benefits package if I place an order after April 30? A: The current purchase benefits package is exclusively available to users who placed confirmed orders before April 30. For purchase benefits after April 30, please refer to subsequent official announcements.
Q: When will Xiaomi SU7 car models, stainless steel mugs, and other Xiaomi Life accessories be restocked? A: Thank you for your love of our ecosystem products. Current orders are extremely high, and we have urgently boosted factory production capacity. New batches of products are already on the way. Please stay tuned to the Xiaomi…
Q: Will safety be ensured if CarIoT devices like phone mounts and physical buttons are installed in case of collisions or accidents? A: CarIoT devices installed around the Xiaomi SU7’s central control screen and dashboard are securely fixed with threaded mounting ports, ensuring firm installation. Official CarIoT products undergo extensive vehicle compatibility testing cycles, including…
