Q: The delivery consultant informed me that my new car has suffered minor damages during transportation. Will this have an impact on the vehicle’s warranty/rights and interests? A: There is no impact. The warranty and rights and interests of your beloved car will not be affected in any way. Moreover, we will fully respect the…

Q: Will the delivery centers directly carry out repairs for all types of transportation – related damages? A: After all vehicles arrive at the store, we will conduct pre – delivery inspections on the new cars. For vehicles that do not meet the delivery standards, we will take the initiative to inform the users and…

Q: Why do new cars get damaged during transportation? A: After new cars leave the factory, the industry usually adopts combined bulk transportation by road, railway or waterway. During this transportation process, due to the influence of weather changes, environmental factors or loading – and – unloading operations, the vehicles may suffer minor transportation damages…

Report the latest delivery progress to everyone: As of today, since April 3, 2024, the cumulative deliveries of Xiaomi Automobiles have exceeded 500,000 units. Deliveries in November continued to exceed 40,000 units, and the delivery volume for 2025 has surpassed the annual target set at the beginning of the year: 350,000 units. Thank every car…

Q: Does Xiaomi’s AES “Emergency Steering Assist” function work in manual driving or assisted driving mode? A: Xiaomi’s AES “Emergency Steering Assist” functions normally in both manual driving and assisted driving modes. After the Xiaomi HyperOS 1.11.0 winter OTA update, models equipped with “Xiaomi HAD Enhanced” have added the AES “Emergency Steering Assist” feature, enhancing…