Q: Why can’t I experience Xiaomi’s smart driving features during store test drives? A: Due to overwhelming test drive demand exceeding expectations, each session is currently limited to 15 minutes. This time constraint requires us to temporarily exclude smart driving demonstrations from standard trial procedures. Customers particularly interested in smart driving features may schedule special…
Q: Is there a plan for door-to-door test drives? Which cities will be included? A: Currently, we only support in-store test drive bookings. Door-to-door test drives are under planning. Due to current orders and test drive bookings far exceeding expectations, and limited test drive vehicles/staff resources, we temporarily cannot offer door-to-door services to ensure efficient…
Q: Can I change the delivery address after purchasing Xiaomi SU7? A: When our delivery team contacts you for the first time, you can proactively inform them of your preferred delivery address, and we will make every effort to accommodate the request.
Q: Will the delivery date shown after placing an order change? A: The initial delivery date displayed at launch indicates nationwide delivery commencement. After order configuration locking, we match each locked order with production schedules based on locking sequence to determine the estimated delivery timeframe (from configuration locking to vehicle arrival at stores). This information…
Q: Are the April 3rd-delivered Founders Edition vehicles pre-produced inventory cars? A: No. AllFounders Edition vehicles were newly manufactured around the March 28th product launch event. Early-stage production vehicles observed in satellite/media footage of our factory during early-mid March were designated for large-scale road testing, showroom displays, and test drives.
Q: Are there usage restrictions for the “Drift Mode” in Xiaomi SU7 Max? A: Xiaomi SU7 Max possesses formidable high-performance capabilities. The “Drift Mode” is specifically designed for drivers with professional racing expertise. Unauthorized activation on public roads or urban streets carries significant safety risks. Xiaomi strongly advises adjusting TC/ESC settings only in closed professional…
