Q: What crash tests has the Xiaomi SU7 undergone, and what are the results? A: The Xiaomi SU7 was designed using C-NCAP 2024 standards, undergoing over 40 internal crash tests covering C-NCAP, C-IASI, and E-NCAP criteria, with many exceeding these benchmarks: Front crash speed: 64km/h (vs. C-NCAP 2024’s 56km/h)Side crash speed: 65km/h (vs. 60km/h standard)Side…
Q: Does the triple silver coating on the windshield affect light transmittance or ETC signal? A: The triple silver coating does not impact windshield light transmittance. The windshield maintains 71% light transmittance, within the optimal 70-78% range for comfortable driving vision. Higher transmittance could cause glare.The ETC installation area on the windshield features a silver…
Q: When does the final payment for Xiaomi SU7 start? A: After order confirmation, delivery personnel will contact users. For full payment users, the final payment interface will appear in the Xiaomi Auto APP after verifying order details. For financing loan users, the payment interface will be activated in the app after financial approval is…
Q: Is there a quick door-to-door repair service for damaged interior components (steering wheel, seat cushions)? A: Xiaomi Auto offers mobile door-to-door services to address users’ needs for basic vehicle maintenance, incidental fault diagnosis, and minor repairs (tire patching/replacement, door handles, and select interior component repairs/replacement). Users can submit service requests via the dedicated service…
Q: Does the Xiaomi SU7 offer fast rescue services? A: Xiaomi provides official roadside assistance in mainland China (excluding Hong Kong, Macau, and Taiwan). During the warranty period, if a quality issue prevents normal vehicle operation, users can request 24/7 emergency rescue services via the Xiaomi Car APP’s dedicated service group or 400 hotline. Users…
Q: Must Xiaomi SU7 owners use designated service centers for every repair and maintenance to keep the warranty valid? A: We strongly recommend users choose official authorized service centers for vehicle repairs and maintenance.As automobiles are highly complex structural products, smart car repairs involve software adaptation and programming after servicing. Official service centers employ certified…