Q: Is there a difference in the quantity and models of smart home devices controllable via car system versus mobile Mi Home? A: Yes. The mobile “Mi Home APP” functions as a full-scale control hub, managing all smart devices linked to your account. The car-mounted Mi Home system operates as a non-full-scale control hub, prioritizing…
Q: Can I cancel the optional fridge when ordering the vehicle? A: The intelligent in-car fridge (worth ¥2000) is complimentary for orders paid before April 30, but it cannot be replaced with a standard storage box. Our fridge supports remote and voice control. With a 4.6L capacity (fits 6 cans of soda), anti-roll brackets, and…
Q: How to use and redeem points in Xiaomi Car APP Rewards Mall? A: You can use points to deduct part of the payment when purchasing products in the “Mall” section of the Xiaomi Car APP. Eligible products are subject to system display. The redemption ratio is 10:1 (10 points deduct 1 RMB). If the…
Q: Can I pay the remaining balance in full after choosing installment plans when purchasing the car? A: If you selected installment payment during order confirmation and wish to switch to full payment, you can notify the delivery specialist during your initial contact with them.
Q: Are there more loan options like 50-50 or 0 down payment for Xiaomi SU7? A: Currently, we do not offer 50-50 or 0 down payment policies. However, we provide mainstream equal installment repayment plans with a minimum 15% down payment, up to 60-month terms, and a limited-time annual fee rate of 2.5%. For example,…
Q: Why can’t I experience Xiaomi’s smart driving features during store test drives? A: Due to overwhelming test drive demand exceeding expectations, each session is currently limited to 15 minutes. This time constraint requires us to temporarily exclude smart driving demonstrations from standard trial procedures. Customers particularly interested in smart driving features may schedule special…