Q: Can additional long-term or lifetime warranty be purchased beyond the current coverage? A: Xiaomi SU7’s warranty policy is publicly available on the official website with no current updates. Extended warranty service products are being researched and developed based on user demand, with updates to be announced via Xiaomi Auto’s official channels.
Q: Can temporary license plates be processed directly at every delivery center? A: Delivery centers provide temporary license plate services, but some locations may require visits to nearby registration offices due to geographical constraints.
Q: How to process a refund and what is the timeframe? A: Refunds are processed immediately if requested before order lock-in; deposits become non-refundable after order lock-in.
Q: Are there any additional handling fees for applying for car purchase financial services? A: Xiaomi Auto Financial Services does not charge any installment handling fees.
Q: What’s the difference between Xiaomi Auto Financial Services and external institutions’ products? A: Xiaomi Auto Financial Services is the official service brand offering secure and reliable solutions with competitive advantages: Lower interest rates and flexible terms through authorized partnersMultiple standardized loan plans with transparent pricingFull-process support from dedicated consultantsStreamlined digital application with minimal documentationRapid…
Q: Will there be roadshow plans for cities without physical stores to let more people see Xiaomi SU7? A: Currently in the initial sales period, we’re focusing on providing quality service in first-tier sales cities due to overwhelming customer demand. Post-launch, roadshow plans for other regions will be arranged based on market conditions.
