Q: Can I purchase multiple Xiaomi Custom Service vehicles? A: Each customer is limited to ordering one customized vehicle. Due to the special craftsmanship and handcrafted components involved, the time and cost per customized vehicle exceed mass-produced models by several times, resulting in extremely limited production capacity. To allow more users to experience the customization…
Q: Can non-customization pre-order users visit the Xiaomi Custom Center? A: Currently, the Xiaomi Custom Center exclusively serves major pre-order customers of the Customization Service for configuration selection and order confirmation. Non-pre-order visitors are temporarily not accommodated. We appreciate your understanding and will notify the public if access policies change.
Q: What is Xiaomi’s Custom Center? A: Located within Xiaomi’s auto flagship stores, the 400+ sqm Custom Center features a first-floor display zone and second-floor customization gallery, divided into exhibition, production, and hands-on areas – making it the exclusive customization service facility in its class. Comparable to ultra-luxury brand bespoke spaces, every material selection (from…
Q: When can the customized Xiaomi YU7 models be delivered? A: Customized vehicles will be produced in sequence alongside mass-produced models. The Xiaomi Custom | SU7 Ultra is expected to begin first deliveries in November 2025 after order confirmation, while the Xiaomi Custom | YU7 Max is scheduled for first deliveries in May 2026. Due…
Q: What customization projects are included in Xiaomi’s Customization Service? A: The first phase of Xiaomi’s Customization Service offers 26 personalized options, including 5 new premium car paint colors, 4 interior styles, and newly designed high-precision forged alloy wheels. It also features custom badges, body decals, and other personalized customization items, providing high-end users with…
Q: Why does the exhaust sound seem quieter after the OTA update? A: We’ve received feedback from some users that the sport sound modes in the SU7 Ultra felt overly intense. In response, we’ve optimized the low-frequency range of the sound profiles in HyperOS 1.10.0 to reduce the booming effect in certain scenarios. Additionally, the…