Q: What is the difference in effectiveness of the Xiaomi SU7’s active safety configuration with and without lidar?
A: Currently, the two versions of the model with and without lidar perform consistently in active safety. As product capabilities are continuously upgraded within the year, the lidar-equipped version will have a greater advantage in safety avoidance scenarios involving forward static targets.
Q: Some users have reported encountering situations where the charging gun cannot be pulled out at Tesla charging stations. What is the reason for this? A: Recently, some users have experienced the inability to unlock the charging gun normally after charging the Xiaomi SU7 using a Tesla AC home charging station. We have contacted the…
Q: When does the final payment for Xiaomi SU7 start? A: After order confirmation, delivery personnel will contact users. For full payment users, the final payment interface will appear in the Xiaomi Auto APP after verifying order details. For financing loan users, the payment interface will be activated in the app after financial approval is…
Q: Recently, there were online reports about stained seats in test drive vehicles. What caused this? A: During the current peak test drive period with unexpectedly high visitor traffic, some stores receive nearly 10,000 daily visits. The frequent and intense test ride sessions make it difficult to confirm whether seat surface damage resulted from hard…
Q: Can the Xiaomi SU7 one-button Boost with 20-second torque peak output be used continuously? A: Yes. The Xiaomi SU7 Max version features an efficient thermal management system, equipped with the Xiaomi Super Motor V6s full oil cooling technology and the Xiaomi CTB integrated battery with dual large-surface active cooling technology. This powerful cooling capability…
Q: Why did the Xiaomi SU7 Ultra wait until now to set the Zhejiang Circuit lap record? Why wasn’t it driven by “Brother Can” this time? A: According to the official lap time rules of Zhejiang International Circuit, all vehicles participating in tests and entering the rankings must be mass-produced models available on the market,…
Q: What should I do if I purchased a Founders Edition or other version but need to replace the wheels? How to buy/exchange other wheel styles? A: Wheel and tire combinations can be selected before the order is locked, but changes cannot be made after locking. Different wheels and tires affect driving compatibility and are…
