Q: Will there be roadshow plans for cities without physical stores to let more people see Xiaomi SU7?
A: Currently in the initial sales period, we’re focusing on providing quality service in first-tier sales cities due to overwhelming customer demand. Post-launch, roadshow plans for other regions will be arranged based on market conditions.
Q: How many audio and video software does Xiaomi SU7 infotainment support? A: Currently, the infotainment system comes with mainstream audio apps such as NetEase Cloud Music, QQ Music, and KuGou Music; video apps include Youku Video, iQiyi, Tencent Video, Bilibili, Mango TV, and Migu Video. We will also continue to share a powerful “app…
Q: Why can’t I experience Xiaomi’s smart driving features during store test drives? A: Due to overwhelming test drive demand exceeding expectations, each session is currently limited to 15 minutes. This time constraint requires us to temporarily exclude smart driving demonstrations from standard trial procedures. Customers particularly interested in smart driving features may schedule special…
Q: Can additional long-term or lifetime warranty be purchased beyond the current coverage? A: Xiaomi SU7’s warranty policy is publicly available on the official website with no current updates. Extended warranty service products are being researched and developed based on user demand, with updates to be announced via Xiaomi Auto’s official channels.
Q: Are the April 3rd-delivered Founders Edition vehicles pre-produced inventory cars? A: No. AllFounders Edition vehicles were newly manufactured around the March 28th product launch event. Early-stage production vehicles observed in satellite/media footage of our factory during early-mid March were designated for large-scale road testing, showroom displays, and test drives.
Q: Does the Xiaomi Car APP have an electronic manual that provides quick function queries? A: Yes, the Xiaomi Car APP has an electronic manual. After activating the vehicle, owners or authorized users can view it in the Xiaomi Car APP under “My” → “Services”. Of course, when encountering vehicle-related questions, asking Xiao AI is…
Q: Can users who have confirmed and locked their orders on the Xiaomi Auto APP get priority test drives? A: Xiaomi provides uniform test drive services for all users. Locked-in order holders and non-locked-in users can both schedule test drives by contacting store sales representatives or booking through the “Schedule Test Drive” feature on the…
