Q: Can I pay the remaining balance in full after choosing installment plans when purchasing the car?
A: If you selected installment payment during order confirmation and wish to switch to full payment, you can notify the delivery specialist during your initial contact with them.
Q: Are the tires custom-designed, and must replacements be purchased through official channels? A: Xiaomi SU7 uses globally top-tier tire brands. Except for the 19” Michelin E-Primacy low-rolling-resistance tire (optimized for extended range), the other three original equipment tires—19” Bridgestone TURANZA 6 comfort tire, 20” Michelin PilotSport EV silent tire, and Pirelli P ZERO 5th-gen…
Q: Why does the Xiaomi SU7 Founder Edition still show “Pending Production” in the app? A: Our delivery team is working hard to coordinate shipping resources for your vehicles. Once the vehicles arrive at the delivery center, you will see the status updated in the app.
Q: What payment methods does Xiaomi Auto support? A: For deposits, payment can be made via: WeChat Pay on the Xiaomi Auto WeChat Mini ProgramWeChat Pay/Alipay/Mi Pay/UnionPay in the Xiaomi Auto App. For final payments: In-app payment through Xiaomi Auto App (supports Alipay/WeChat Pay/Mi Pay/UnionPay)On-site credit/debit card or QR code payments at delivery centers. Additional…
Q: How many dialects does XiaoAI voice assistant support in Xiaomi SU7? A: The XiaoAI voice assistant currently does not support regional dialects. This functionality is planned to be implemented through future over-the-air (OTA) updates.
Q: Are there usage restrictions for the “Drift Mode” in Xiaomi SU7 Max? A: Xiaomi SU7 Max possesses formidable high-performance capabilities. The “Drift Mode” is specifically designed for drivers with professional racing expertise. Unauthorized activation on public roads or urban streets carries significant safety risks. Xiaomi strongly advises adjusting TC/ESC settings only in closed professional…
Q: Why is the Xiaomi SU7 Founder’s Edition being sold again? Will there be more sales in the future? A: During the initial Xiaomi SU7 Founder’s Edition ordering process, we identified and intercepted abnormal/scalper orders, prompting a second surprise sales round on April 1st at 12:00. This round requires a ¥20,000 non-refundable deposit (order locked…
