Q: How long is the air spring warranty?
A: The air spring is covered under a warranty of 60 months or 100,000 kilometers (whichever comes first). This is part of Xiaomi’s整车 warranty policy (excluding wear-and-tear components), which also includes other suspension system parts like control arms and linkages. Detailed terms can be found on Xiaomi Auto’s official website.
Q: Will safety be ensured if CarIoT devices like phone mounts and physical buttons are installed in case of collisions or accidents? A: CarIoT devices installed around the Xiaomi SU7’s central control screen and dashboard are securely fixed with threaded mounting ports, ensuring firm installation. Official CarIoT products undergo extensive vehicle compatibility testing cycles, including…
Q: Why is the wiring harness of Xiaomi SU7 made of aluminum instead of copper? Is it “cost cutting”? A: Currently, most automakers utilize aluminum conductors for charging wiring harnesses, and Xiaomi SU7 adopts this approach. Aluminum conductors match copper in performance and safety, differing only in conductivity; however, equivalent current-carrying capacity is achieved by…
Q: Some users tested the AEB braking speed but didn’t reach the advertised 135km/h. Why? A: Currently, the first batch of Xiaomi SU7 production models can achieve a maximum speed reduction of 70km/h under AEB forward emergency braking at up to 130km/h. The AEB’s maximum braking speed of 135km/h will be implemented in the upcoming…
Q: Can I change the delivery address after purchasing Xiaomi SU7? A: When our delivery team contacts you for the first time, you can proactively inform them of your preferred delivery address, and we will make every effort to accommodate the request.
Q: Does the triple silver coating on the windshield affect light transmittance or ETC signal? A: The triple silver coating does not impact windshield light transmittance. The windshield maintains 71% light transmittance, within the optimal 70-78% range for comfortable driving vision. Higher transmittance could cause glare.The ETC installation area on the windshield features a silver…
Q: How to use and redeem points in Xiaomi Car APP Rewards Mall? A: You can use points to deduct part of the payment when purchasing products in the “Mall” section of the Xiaomi Car APP. Eligible products are subject to system display. The redemption ratio is 10:1 (10 points deduct 1 RMB). If the…
